Privacy Policy

1. Introduction

Hubbard Dianetics Foundation South Africa ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hubbarddianeticsfoundation.co.za and purchase our products or services.

We comply with the Protection of Personal Information Act (POPIA), Act 4 of 2013, and other applicable South African privacy laws. By using our website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Place an order for the Dianetics book
• Subscribe to our email newsletter
• Book an auditing consultation
• Contact us through our contact form
• Interact with our website

This information may include: full name, email address, phone number, physical address, payment information (EFT details), and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about your browsing behavior, including pages viewed and links clicked.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and deliver your Dianetics book orders
• Communication: To send you order confirmations, shipping updates, and respond to your inquiries
• Service Delivery: To schedule and manage auditing consultations
• Marketing: To send you newsletters and promotional materials (with your consent)
• Website Improvement: To analyze website usage and improve our services
• Legal Compliance: To comply with applicable laws and regulations
• Fraud Prevention: To detect and prevent fraudulent transactions

4. Legal Basis for Processing (POPIA Compliance)

Under POPIA, we process your personal information based on the following lawful grounds:

• Consent: You have given explicit consent for us to process your personal information for specific purposes
• Contract Performance: Processing is necessary to fulfill our contract with you (e.g., delivering your book order)
• Legal Obligation: Processing is necessary to comply with South African law
• Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., fraud prevention, website security)

5. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: Courier companies for book delivery, payment processors for EFT transactions, email service providers
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, sale, or acquisition of our business

We do not sell your personal information to third parties for marketing purposes.

6. Your Rights Under POPIA

Under South Africa's Protection of Personal Information Act, you have the following rights:

• Right to Access: Request copies of your personal information
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal obligations)
• Right to Object: Object to processing of your personal information for direct marketing
• Right to Restriction: Request restriction of processing in certain circumstances
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Withdraw Consent: Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, please contact us at [email protected] or call 078 174 0997.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for accounting and legal purposes.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

10. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your personal information is primarily stored and processed in South Africa. If we transfer data internationally, we ensure appropriate safeguards are in place as required by POPIA.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

14. Complaints to the Information Regulator

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the Information Regulator of South Africa: